Business Emails in English: 5 practical pointers/商業英語電子郵件:5種實用的指示器

Business Emails in English: 5 practical pointers/商業英語電子郵件:5種實用的指示器

台灣英語網1.0 » 週六 8月 22, 2015 11:49 pm

Business Emails in English: 5 practical pointers/商業英語電子郵件:5種實用的指示器

(中英對照 精華文章)


1. Know your email terms:英語電子郵件程序使用許多縮寫,而且如果你不知道它們,你的信件會問你的上司是否要增加到整個辦公室!

"Reply to all" 的意思是你的郵件將會發回覆給所有原來收到信件的人。在e-mail通訊錄的部分,"cc" (carbon copy)部分是基副本給你需要說明的人,在"bcc"的不人讓你謹慎地寄出副本�的標準和為"blind" (隱藏)。

如果某人要你 "forward" 郵件,他們的意思是發送副本以轉寄的方式,有的時候縮寫為 "fw."
2. Use the Right Greeting:雖然寫給你朋友的e-mail開頭"Hey"很好,但最好不要以這種方式寫給潛在的客戶夥伴。在另一方面,用非常正式傳統的慣語如"Dear Sir" 是越來越過期的話。
最好是寫"Dear Mr. / Ms." 和對方的姓。當你和對方有相當的工作關係,你可以只是寫他們的名字(例如"Dear John")。
3.Keep it Short and Clear:當你使用其他的語言遇到複雜架構顯示出你的天份及教育,將你的英文電子郵件寫得清楚及有組織。清楚介紹你的寫這封電子郵件的目的在第一段然後明確的在每一段首句做介紹。使用一些字像是"first, second, next, and finally"來引導讀者你正在說明新的論點。你並沒有在電子郵件說明所有的細節。你總會在電子郵件結尾寫一些片語像是"If you have any other questions please feel free to contact me,"會引導你的讀者詢問你更多資訊。
4. Be polite and tactful:當你正在寫一封電子郵件要求一些事情最清楚的方式是,不論鞋子的運費有折扣或是工作面談,最好的方式是不要使用類似需求的字彙像是"I want."
"I would like"過分有禮貌,及"I am interested in"是一個個很好的選擇當你要做一些最初的計畫書或是仍在想點子。 5. Always end the email correctly: "I am looking forward to your reply," "Thank
you," 或"Sincerely"這些都是很好的方法讓你的讀者留下好印像。

Writing a business email is often easier than speaking: you don't have to worry about pronunciation, and you can take time to edit your message. But there are some rules to remember when writing emails. Here are some tips to keep in mind to ensure that your email makes a good impression.
1. Know your email terms: English email programs use lots of abbreviations, and if you don't know them, your email asking your boss for a raise might end up going out to the entire office!

"Reply to all" means your email will be sent to everyone who received the originally letter you're replying too. In the address section of the email, the "cc" (carbon copy) section sends copies of the email to the people you indicate, while the "bcc" section lets you send copies discreetly ?the b stands for "blind" (hidden).

If someone asks you to "forward" an email, they mean to send a copy of the email to them using the forward feature, which is sometimes abbreviated as "fw."

2. Use the Right Greeting: Although opening an e-mail to your friend with "Hey" is fine, its best not to write a potential business partner that way. On the other hand, using extremely formal traditional phrases like "Dear Sir" is increasingly out of date. The best bet is to write "Dear Mr. / Ms." and then the person's last name. When you already have a working relationship, it's fine to just use their first name (e.g. "Dear John"). 3. Keep it Short and Clear: While in some other languages using elaborate and complicated structures shows your intelligence and education, write your English emails in a clear and organized style. Clearly introduce the purpose of your letter in the first paragraph and follow a clear structure in the main paragraphs with good introduction sentences in each. Using words like "first, second, next, and finally" are guides to the reader that you're making a new point. You don't have to describe all the details in your email. You can always end the email with a phrase like "If you have any other questions please feel free to contact me," which invites the reader to ask you for more information. 4. Be polite and tactful: While it's good to be clear when you're writing an email asking for something, whether it's a discount on a shipment of shoes or a job interview, it's best not to use demanding words like "I want." "I would like" is more respectful, and "I am interested in" is a good choice if you're making an initial proposal or still exploring ideas. 5. Always end the email correctly: "I am looking forward to your reply," "Thank you," or "Sincerely" are all good ways to leave the reader with a good impression.

Source: ... 95-bizmail

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